Privacy Policy

Privacy Policy –

Effective as of January 10^th, 2025.

This Privacy Policy outlines how COSMOSAT collects, uses, stores, and shares information gathered from users (each referred to as a “user”) of Cosmosat services, and the https://cosmosat.ca/ “website”. This policy applies to both the site and all services provided by Cosmosat

PERSONAL INFORMATION

COSMOSAT may collect personal information from users in various ways, including but not limited to, when users visit our site, place an order, complete a form, or participate in other activities, services, features, or resources we offer. “Personal Information” refers to details such as a user’s name, email address, mailing address, phone number, credit card information, and technical support records. However, users can visit our site anonymously. We will only collect personal information if users willingly provide it to us. Users have the option to decline submitting personal information, but doing so may prevent COSMOSAT from offering certain services or limit the ability to engage in certain website or service-related activities.

NON-PERSONAL IDENTIFICATION INFORMATION

COSMOSAT may collect non-personal identification information from users whenever they interact with our website. This information may include the browser type, device type, and technical details about how users connect to our site, such as the operating system, internet service providers, and other similar data.

USE OF PERSONAL INFORMATION

COSMOSAT uses personal information

To fulfill order and process payments for our services.
To enhance customer support.
To tailor the user experience.
To enhance our products and services.
To conduct a promotion, contest, survey, or site feat
To send users information they have opted to receive regarding topics we believe will interest them.
To send periodic & notification emails.
To comply with legal and regulatory obligations.

USER CONSENT

By subscribing to any of Cosmosat products or services, users give implied consent for COSMOSAT to collect personal information such as their name, phone number, and billing details. We will seek explicit consent before using or disclosing personal information for any purpose not outlined in this policy or not disclosed to you at the time of collection. In certain legal, medical, or security situations, COSMOSAT may be obligated by law to disclose your personal information without requesting or obtaining consent.

RESTRICTING USE, DISCLOSURE, AND RETENTION.

COSMOSAT will retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. Once the purpose has been satisfied, sensitive information will be either destroyed or anonymized within a reasonable time.
Unless the user provides explicit consent or disclosure is required by law, all information held by COSMOSAT about the user, aside from the user’s name, address, and listed telephone number, is confidential and will not be disclosed to anyone other than:

The user themselves.
A person who, in Cosmosat reasonable judgment, is acting as an agent of the user.
An agent retained by COSMOSAT for the purpose of collecting the customer’s account, provided the information is needed solely for that purpose.

PROTECTION OF USER INFORMATION.

COSMOSAT has implemented suitable data collection, storage, and processing practices, along with security measures, to safeguard personal information, transaction details, and other data stored on our database from unauthorized access, modification, disclosure, or destruction.Sensitive and private data exchanged between the site and its users is transmitted over an SSL-secured communication channel, ensuring encryption and protection through digital signatures

SHARING USER INFORMATION

COSMOSAT does not sell, trade, or rent users’ personal information. We may share non-personally identifiable aggregated demographic data with affiliates and advertisers for the purposes mentioned above. We may also use third-party service providers to assist with operations, such as conducting promotions & surveys, and may share your information with them for these specific tasks.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate companies for marketing purposes

CHANGES TO THIS PRIVACY POLICY

COSMOSAT may update this privacy policy at any time, with the revised date shown at the bottom of the page. We encourage users to check this page regularly to stay informed about how we protect personal information. You agree that it is your responsibility to review this policy periodically for any changes.

ACCESS TO YOUR PERSONAL INFORMATION

Upon request, COSMOSAT will inform users about the existence, use, and disclosure of their personal information and provide access to it. Users can also request corrections to any inaccurate or incomplete information.

ACCEPTANCE OF TERMS

By using this site or subscribing to COSMOSAT products or services, you agree to this Privacy Policy. If you do not agree, please refrain from using our site. Continued use after changes to the policy will be considered acceptance of those changes.

QUESTIONS OR CONCERNS.

For any questions about this Privacy Policy, your personal information, or Cosmosat privacy practices, please contact COSMOSAT at:

cosmosat